FAQs

See some of our FAQs (Frequently Asked Questions) about Glass Factory® or get in touch to find out more

General FAQs

No worry! Our email correnspondance comes from ‘noreply@glass-factory.co.uk’ Check your junk folder and if they aren’t in there, you can request a new email.

By booking a Demo of course! Head on to our booking page where we will guide you through the next steps.

We have different implementation packages suited to your business needs – with a monthly subscription from just ┬ú99 a month – view our Pricing & Features

Of course not! After you have had a Demo meeting and confirmed your pricing package a member of our team will set you up on site, making sure you are ready to go!

Have no fear! Check out below for any user FAQ’s or better still, we will provide a Glass Factory┬« App User Guide – For each User Level.┬á

Our Guides will update regularly and we will automatically send out the correct version’s you need.

User FAQs

No worry! On the Sign In page, Click ‘Forgotten Password?’ and we will send you a password reset link.

Head to the Settings Icon on your menu – From there you can choose which notifications you would like to receive from email, SMS alerts and Push Notifications.

Your Client Manager will be able to add new users as part of their permission level.

No problem! Use the Search Bar and search PO number, Job Number, or your customer.

Yes! Client Managers: To save time, download the Excel Templates and use these to import multiple amounts of data.

User Guide

We will provide a Glass Factory® User Guide for every business we set up, so you can recap on processes and train others.

Our Guides are always being updated with the App – We will automatically send out new versions so you don’t need to worry! If you have misplaced your User Guide – Contact Us to request a new one.

FAQs about Glass Factory

Find out more…

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